Libraries as "convocations of people"

The Web 2.0 movement seems chiefly to be about meshing the services we offer with the daily patterns of our users. One writer issued a call for libraries to become increasingly "user-centric." I like that term; I think that it is far easier to sit and blog about how things ought to be than to actually change one's way of doing things, to figure how to implement new practices without creating chaos and with minimal stress to the patron. Michael Stephens made a good point about librarians needing to be trendspotters, who search out new information and new technologies and anticipate how these will impact users. It is implied that trendspotting librarians would go one step further and generate plans for dealing with changes long before they actually arrive.